About innovation

(CNN) -- Charting Success talks to BT Group Chief Executive Ben Verwaayen

"CNN: Innovation must be of utmost importance to your company. How does one manage innovation or encourage innovation.

BV: So what's innovation? Innovation is mindset. I've a fantastic story. Here I was talking to the top talented under-30s at BT. Eight hundred young kids in a room having a debate and I thought this was absolutely wonderful. So I asked them what was the biggest obstacle we had in the company and a guy at the back raised his arm and he said "You." That was not what I wanted to hear but he explained and he explained it very well. And he said, "How can you judge what's in my head because your frame of reference is totally different to mine. And he was right of course -- you have to ensure you set parameters in an organization but don't become judge and jury for every single idea that's around. And that's a very powerful message. You have to give them space."

read the rest of the interview here.